The piece you've purchased was hand-crafted by me in my studio. I want you to be happy with it. Please keep in mind that hand-crafted is not at all like machine made. Hand-crafted pieces will show the mark of the maker and that's part of their unique beauty.
Each piece is made with the greatest of care and even so, that doesn't always mean it's the perfect piece for you. If the item you ordered doesn't work for you, it can be returned within seven days of receipt for a full refund excluding shipping and handling fees. Let me know the date of return and the tracking number.
Your piece will be carefully packed and shipped to you in perfect wearable condition. No refund will be given for pieces damaged during shipping. Any taxes, duties, custom charges or other fees are at your expense. If returned, the cost of return shipping is your responsibility and the piece must be returned carefully packed, unworn, and in the original perfectly wearable condition with any tags still attached in order to receive a refund. Any piece returned in a worn or damaged state will not be refunded.
The information collected to fulfill your order will be stored in my client data base. It will not be sold or shared. If you have questions about this policy, please email me at: email@example.com