Terms & Conditions

Pricing - All prices are in Canadian dollars. 

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Return Policy -  All sales are final. I am not able to accept returns at this time. I do my best to portray the products accurately however, I cannot be responsible for variances that occur between devices. Please look at the photos closely and read the description provided carefully before ordering. If you have any questions, feel free to email me at myrna@myrnagiesbrecht.com and I will be happy to answer them to the best of my ability. 
 

Handcrafted Not Perfect - I create one-at-a-time, one-of-a-kind, handcrafted items. They are not made by a machine and therefore may have slight imperfections and inconsistencies that add to their character and show the hand of the maker. These in no way affect the functionality of the piece. If there is a concern, it is noted in the product description. I only list items that I am happy to have associated with my name and would purchase myself.
 

Shipping & International Orders - The shop is not set up to sell outside of Canada and the United States. If you live in another part of the world and want to make a purchase, please contact me directly at myrna@myrnagiesbrecht.com to see what is possible. 
 

Shipping is a flat rate that reflects current rates for shipping across Canada and the United States. If the package is especially heavy or large and the fees exceed what was invoiced, I will contact you to discuss the difference. Any duties and taxes are the responsibility of the purchaser. 

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Damage & Delays - All orders are tracked and the number will be emailed to you when the item is shipped. When an order leaves my studio, it has been carefully packaged for its journey with every opportunity to arrive in safe condition. I have a reputation for well packed packages and loving tape. Myrna Giesbrecht -www.myrnagiesbrecht.com - is not responsible for errors in submitted information nor for shipping delays, shipping damage, or non-delivery caused in transit. These issues will need to be taken up with the shipper. I am not responsible for issues or expenses incurred by situations beyond my control.

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Privacy Policy - To purchase a product from Myrna Giesbrecht - www.myrnagiesbrecht.com - you must provide your name, email address, phone number, credit card number and expiration date, your billing address, and your shipping information. By submitting this information, you represent that you have the legal right to use the method of payment submitted for this order and that the information provided is correct. You also grant the right for that information to be provided to a third party for payment processing and the completion of your purchase. This is standard practice for websites accepting online orders and utilizing a third party like PayPal as I am.